liveagent

FREE SSL CERTIFICATE FOR LIVEAGENT

Posted on July 14, 2022 by Marco Tran

I’ve been using LiveAgent as our Advertise Me support tracking system. The company uses it to track all support requests and it has been a great tool. We haven’t used all the features such as softphone and chat but we may in the near future. Since we have sensitive information in the LiveAgent system, we […]

CUSTOMER SUPPORT TICKET SYSTEM

Posted on October 1, 2021 by Marco Tran

If you own or run a business and you need to track your customer support tickets then LiveAgent is a tool you should look into. I’ve recently had to set this up for our Advertise Me company. We previously used osTicket (an open source ticketing application) but due to some PHP version comparability issues we […]